Terms of service


Last updated: January 9, 2026

Welcome to Best Glass Parts (“we”, “us”, “our”). Best Glass Parts operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Best Glass Parts is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully — they include important information about warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

Tip: Update the Privacy Policy link (/pages/privacy-policy) and Return/Refund link (/pages/return-policy) below to match your Shopify page URLs.

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OVERVIEW

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

Definition of Terms

  • “Product” refers to any item offered for sale on https://bestglassparts.ca.
  • “Order” refers to a customer’s request to purchase a Product.
  • “Customer” refers to the person who places an Order on https://bestglassparts.ca.
  • “Merchant” refers to Best Glass Parts / https://bestglassparts.ca.
  • “Services” refers to our store and website and all related content, tools, products and services.

SECTION 1 — ACCESS AND ACCOUNT

  • By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
  • To use the Services (including browsing or purchasing), you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.
  • You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

  • We make every effort to provide an accurate representation of our products and services. However, colors or appearance may differ based on your device and settings.
  • We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be exactly as depicted.
  • Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction, case-by-case.

SECTION 3 — ORDERS

  • When you place an order, you are making an offer to purchase. Best Glass Parts reserves the right to accept or decline your order for any reason. Your order is not accepted until Best Glass Parts confirms acceptance and we have received and processed your payment.
  • Please review your order carefully before submitting. We may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the contact information provided at checkout.
  • Purchases are subject to return or exchange solely in accordance with our Return Policy.
  • You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

  • Prices, discounts and promotions are subject to change without notice. The price charged is the price in effect at the time the order is placed, as shown in your order confirmation email.
  • Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
  • Prices on our online store may differ from prices offered elsewhere (including physical stores or third-party sites). Promotions may have separate terms; if there is a conflict, the promotion terms govern.
  • You agree to provide current, complete and accurate purchase, payment and account information and to promptly update your information as needed (including email, card numbers and expiration dates).
  • You represent and warrant that: (i) payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method; (iii) charges will be honored; and (iv) you will pay all charges at posted prices, including shipping/handling and applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

  • We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.
  • We are not responsible for delays caused by carriers, customs processing, or events outside our control.
  • Once we transfer products to the carrier, title and risk of loss passes to you.

Returns and Refunds

Returns and refunds are handled according to our Return Policy. In case of any conflict between older/previous return terms and the Return Policy page, the Return Policy page controls.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Best Glass Parts, its affiliates or licensors and are protected by applicable intellectual property laws.

  • These Terms permit you to use the Services for your personal, non-commercial use only.
  • You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
  • Except as expressly provided, nothing in these Terms grants you any license or other rights under any patent, trademark, copyright, or other intellectual property of Best Glass Parts, Shopify, or any third party. All rights not expressly granted are reserved.
  • Best Glass Parts names, logos, product and service names, designs, and slogans are trademarks of Best Glass Parts (or licensors). Shopify’s name and branding are trademarks of Shopify. All other marks are property of their respective owners.

SECTION 7 — OPTIONAL TOOLS

  • You may be provided access to tools offered by third parties as part of the Services. We do not monitor or control these tools.
  • You acknowledge we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement.
  • Any use by you of optional tools is entirely at your own risk and discretion. Ensure you understand the third party’s terms.
  • New features or tools introduced in the future are also deemed part of the Services and are subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

  • The Services may contain materials and hyperlinks to websites or functionality operated by third parties. If you leave the Services to access third-party sites, you do so at your own risk.
  • We are not responsible for examining or evaluating content or accuracy of third-party materials or websites.
  • We are not liable for harm or damages related to your access of third-party websites or your purchase/use of products or services on third-party websites.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Note: This section describes Shopify’s relationship with this store and should not be removed or modified.

Best Glass Parts is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Best Glass Parts. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Best Glass Parts, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Best Glass Parts.

SECTION 10 — PRIVACY POLICY

  • All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify’s privacy practices.
  • Because the Services are hosted by Shopify, Shopify collects and processes certain information about your access to and use of the Services to provide and improve the Services.
  • Review our Privacy Policy for more details on how we, Shopify, and our partners use personal information.

SECTION 11 — FEEDBACK

If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

  • You represent and warrant that you own or have all necessary rights to all Feedback and that your Feedback will comply with these Terms.
  • We are under no obligation to maintain Feedback in confidence, pay compensation, or respond to Feedback.
  • We may remove Feedback that we determine is unlawful, offensive, threatening, defamatory, obscene, or violates any party’s intellectual property or these Terms.
  • You are solely responsible for any Feedback you make and its accuracy. We assume no liability for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  • for any unlawful or malicious purpose;
  • to violate any laws or regulations;
  • to infringe upon or violate our intellectual property rights or the rights of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any person;
  • to transmit false or misleading information;
  • to send or procure spam, junk mail, chain letters, or similar solicitation;
  • to impersonate another person or entity;
  • to engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or may harm Best Glass Parts, Shopify, or users, or expose them to liability;
  • to upload/transmit viruses or malicious code;
  • to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services;
  • to collect or track the personal information of others;
  • to crawl, scrape, spider, or phish.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 — TERMINATION

  • We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
  • The following sections continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 — DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your